The nature of service is personal. What we mean by this is that we talk to all our enquirers – it’s the beginning of our relationship with you. That’s why we ask for your telephone number on this form – and we’ll use it to give you a quick call to introduce ourselves. You see with us it’s personal… we’re not a bunch of geaks controlling a massive online dating site that’s impersonal and often full of spammers, fraudsters and fakes. You want to know that we are real human beings that care about our service. We want to know you that are a genuine individual. So if we can’t get hold of you, then please understand that a brochure won’t be posted out.